Refund policy

Returns

All goods purchased at https://www.valhallaliving.com/  are covered by the Estonian Sale of Goods Act. Please note that defects in products, which are caused by incorrect use or misuse, are not covered by the right of complaint.

The items you wish to return mush have been handed over to a freight forwarder no later than 14 days after you received you order. During 14 days following the delivery of your order, you may request exchange or refund of items, which you must return to us in perfect condition accompanied by the original invoice. Returns will only be accepted if labels and original packaging are fully intact. Valhalla Living cannot accept returns where labels have been removed or the package is damaged.

You are responsible for the shipping of returned items back to us. Items lost in transportation will not be compensated for. Shipping charges on returned merchandise are at the customer's expense. However, Valhalla Living will not charge additional shipping on exchanges. Refunds for returned merchandise will be made to the original purchaser’s credit card within two weeks of the return of the product. Note that additional duties and/or taxes will not be refunded. Neither will shipping costs. For countries within the EU, VAT will be included in the refund. All exchanges are subject to availability.

Faulty items will be exchanged to the same type of product in the same size, subject to availability. Refunds for faulty items can be made within the 14-day period following delivery.

Exchanges and returns can only be made as described Valhalla Livingś instructions. Items cannot be exchanged or refunded at any of our retailers.
Please note that items bought on sale price cannot be exchanged or return.

Return address: